Business Analyst ll

AbsenceSoft

13d • Remote

About The Position

We’re seeking a Business Analyst II who thrives at the intersection of customer partnership and technical execution. This role is instrumental in delivering successful implementations of our SaaS platform by gathering requirements, configuring systems, managing data migrations, and promoting best practices. As a trusted advisor, the BA II builds strong relationships with customers while actively contributing to internal knowledge sharing and continuous process improvement.

Requirements

• Bachelor’s degree in Business, Information Systems, HR, or a related field—or equivalent experience.
• 2–4 years of experience in business analysis, SaaS implementation, or HR technology consulting.
• Strong requirements-gathering, documentation, and customer engagement skills.
• Demonstrated experience with data migration, validation, and reporting.
• Excellent problem-solving and communication skills.
• Ability to manage multiple projects simultaneously.
• Analytical thinker who can translate business needs into technical solutions.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.
• Collaborative team player who can also work independently.

Nice To Haves

• Experience implementing HRIS, benefits, or leave management systems is a plus.
• Familiarity with compliance-focused or highly configurable SaaS platforms.
• Exposure to project management or Agile methodologies.

Responsibilities

• Lead requirements-gathering sessions with customers to understand business processes and needs.
• Configure the AbsenceSoft platform to align with customer requirements.
• Oversee data extraction, transformation, loading (ETL), and validation activities.
• Provide training and support to customers during onboarding.
• Partner with Project Managers to ensure milestones and deliverables are achieved.
• Identify risks, issues, or gaps in customer readiness and escalate as appropriate.
• Contribute to knowledge base documentation and process improvement initiatives.
• Serve as a subject matter expert for specific product modules or features.
• Maintain company controls, security, and compliance responsibilities within your role.

Benefits

• Impact that matters. You’ll do work that shapes the future of the modern workplace
• Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
• Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees