Business Analyst Life Insurance

Capgemini • San Antonio, TX

7d • $118,000 - $138,059

About The Position

The Senior Business Analyst leads end‑to‑end analysis for large initiatives across Life, Annuities, and related insurance domains. The role includes requirements discovery, product design support, process optimization, modernization efforts, and close collaboration with business and technology teams. Deep Life Insurance expertise and strong stakeholder influence are essential.

Requirements

• 13–14 years of experience, including 10+ years in Life Insurance.
• Strong functional knowledge of Life products, processes, and regulations.
• Proven ability to lead multi‑stakeholder programs.
• Proficiency in JIRA, Confluence, Visio, Azure DevOps.
• Excellent analytical, documentation, communication, and facilitation skills.
• Experience in Agile/Scrum and Waterfall.

Nice To Haves

• Digital transformation projects in Life Insurance.
• Exposure to AWS/Azure and API‑driven ecosystems.
• Knowledge of actuarial concepts.
• Experience with PAS migration initiatives.

Responsibilities

• Lead requirements elicitation via workshops, interviews, and data analysis.
• Translate business needs into BRDs, FRDs, user stories, and acceptance criteria.
• Perform gap analysis, impact assessments, and feasibility studies.
• Maintain requirements traceability across the lifecycle.
• Work across products: Term, Whole Life, UL, VUL, Annuities, Riders, and Underwriting/Policy Servicing.
• Interpret product rules, actuarial guidelines, and regulatory requirements (NAIC, IRDAI).
• Support product configuration, PAS upgrades, and rate/fee calculations.
• Partner with leaders across Product, Operations, Compliance, Finance, and Technology.
• Serve as the key liaison between business and IT.
• Provide solution recommendations and decision‑support analysis.
• Mentor junior BAs and offshore teams.
• Lead process reviews (new business, underwriting, claims, billing, commissions).
• Identify automation and optimization opportunities using Lean/Six Sigma.
• Support modernization, digital onboarding, and workflow automation programs.
• Experience with major PAS platforms such as Guidewire Life, Vantage, Ingenium, Life400, ALIP, Oracle Insurance, FAST, etc.
• Work with integration, workflow, document management, and data platforms.
• Support SIT/UAT, defect management, and validation of business rules.
• Understanding of APIs, data mapping, and downstream impacts.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed