Business Analyst - Invoice Cloud
About The Position
Roles and Responsibilities: Integration Business Analyst (Guidewire/Duck Creek & InvoiceCloud) Requirements Gathering & Analysis Collaborate with business stakeholders to capture integration requirements across Policy, Billing, and Claims systems. Document functional and technical specifications for InvoiceCloud payment gateway integrations. Integration Design & Documentation Define end-to-end workflows for Guidewire BillingCenter-InvoiceCloud, ClaimCenter-InvoiceCloud, and Duck Creek-InvoiceCloud integrations. Develop detailed API contracts, mapping documents, and interface specifications. Payment Gateway & General Ledger Impact Assess and document financial impacts of payment gateway integrations on General Ledger and downstream reporting. Ensure compliance with accounting standards and reconciliation processes. Analyze Functional Impact - Migration from Existing EPG to New EPG Impact of Migrating from an existing Enterprise Payment Gateway (EPG) to a new EPG on policy payments and renewals, claims disbursements and refunds, billing schedules and invoice reconciliation, and the migration of stored payment instruments such as credit cards, ACH, and digital wallets. Document how to re‑validation to avoid customer friction, adjustments to General Ledger postings and reporting to maintain compliance and auditability, and proactive communication with customers to ensure a smooth transition in payment methods, refunds, and billing cycles. Testing & Validation Create test scenarios for integration validation, including payment processing, refunds, and reconciliation. Partner with QA teams to ensure defect-free delivery of integration components. Stakeholder Communication Act as liaison between technical teams, vendors, and business users to ensure alignment on integration objectives. Provide clear status updates, risk assessments, and issue resolution plans. Process Improvement & Governance Recommend enhancements to existing billing, claims, and policy workflows for efficiency and accuracy. Ensure integrations adhere to enterprise security, compliance, and audit requirements.
Responsibilities
- Collaborate with business stakeholders to capture integration requirements across Policy, Billing, and Claims systems.
- Document functional and technical specifications for InvoiceCloud payment gateway integrations.
- Define end-to-end workflows for Guidewire BillingCenter-InvoiceCloud, ClaimCenter-InvoiceCloud, and Duck Creek-InvoiceCloud integrations.
- Develop detailed API contracts, mapping documents, and interface specifications.
- Assess and document financial impacts of payment gateway integrations on General Ledger and downstream reporting.
- Ensure compliance with accounting standards and reconciliation processes.
- Create test scenarios for integration validation, including payment processing, refunds, and reconciliation.
- Partner with QA teams to ensure defect-free delivery of integration components.
- Act as liaison between technical teams, vendors, and business users to ensure alignment on integration objectives.
- Provide clear status updates, risk assessments, and issue resolution plans.
- Recommend enhancements to existing billing, claims, and policy workflows for efficiency and accuracy.
- Ensure integrations adhere to enterprise security, compliance, and audit requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
