Bilingual Portuguese Invoice Delivery Analyst

Oracle•San Antonio, TX

15d•$40,800 - $79,700

About The Position

As an Invoicing Delivery Analyst supporting our Latin America Division, of preference Brazil, where you will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports. Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically, graduate or equivalent with 0 - 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred. As an Invoicing Delivery Analyst supporting our Latin America Division, of preference Brazil, where you will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports. Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically, graduate or equivalent with 0 - 2 year experience in contracts, finance, leasing, or equivalent.

Requirements

Full fluency of the Brazilian Portuguese language is required.
Typically, graduate or equivalent with 0 - 2 year experience in contracts, finance, leasing, or equivalent.
BA/BS degree in Accounting or Finance preferred.
Excellent written, verbal, interpersonal, and analytical communication skills.
Excellent written and verbal communication skills.
Strong attention to detail.
Ability to handle sensitive matters.

Nice To Haves

BA in business administration or any related field.
Strong Excel skills are essential
2 - 3 years of experience in finance activities (Invoicing, credit memo, collections or cash applications preferred)
Excellent communication skills and customer service
Advanced level of Portuguese language skill (oral / written)
Spanish speaking would be a plus
Intermediate Excel knowledge is a MUST
Capacity to work under pressure
Excellent follow-up process
Analytical /issue resolution skills
Customer oriented
IA Prompt generation is a plus.

Responsibilities

Ensure invoices are timely, accurate, and complete in accordance with the customer's guidelines and expectations.
Prepare weekly reports called Incomplete, Orders on Hold - Cut Off, Reconciliation, AR Transaction Hold.
Provide information to the team of web invoicing portal
Address and follow-up questions and requests to other LOB in timely manner.
Support periodic audits request and clean ups of old invoices.
Assist in analyzing and reconciling customer accounts for the assigned country.
Work in Root Cause Analysis for cases that had suffered delays in the normal flow of the operation.
Identify, resolve, and mitigate risk in a timely manner so that we could get collectable Invoices.
Reach defined global SLA and KPI.
Work with established escalation processes and agreed metrics.
Learn customized operational tools as Fusion, Open Bravo, APEX.
Attend internal meetings with management, and other line of business on time.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance