Business Analyst Intern

Insight•Charlotte, NC

42d•$22 - $22•Onsite

About The Position

Now is the time to bring your expertise to a internship role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. This internship is tailored for college juniors with an anticipated graduation date of December 2026 or May 2027 pursuing degrees in Business, Data Analytics, Industrial Engineering (or similar) Information Systems, or related fields and are eager to gain real-world experience in combining business analysis with data analytics and AI technologies. It's ideal for students who have completed foundational coursework and are ready to apply their skills to practical projects, while learning from experienced professionals in a collaborative environment. No prior professional experience is required - just a willingness to learn, a problem-solving mindset, and enthusiasm for technology-driven business solutions. What to Expect We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans. Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As an Intern at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Requirements

Core Business Analysis Skills (Entry-Level)
Participate in process mapping sessions to visualize current workflows.
Identify bottlenecks or inefficiencies and propose potential solutions.
Assist in drafting process documentation and standard operating procedures (SOPs).
Help track adoption and effectiveness of new processes.
Ability to identify inefficiencies or gaps in workflows and suggest improvements.
Familiarity with project management concepts (Agile, Scrum) from class projects
Data & Analytics Skills (Beginner-Friendly)
Microsoft Excel proficiency (formulas, charts, pivot tables)
Exposure to data visualization tools like Tableau or Power BI
Comfort working with structured and unstructured data to find patterns and insights
AI & Automation Exploration
Awareness of AI concepts and their potential to improve business processes.
Ability to research, document, and present use cases that could enhance CRM, CI initiatives, services, or operational workflows
Experience with pilot testing or proof-of-concept projects involving AI-enabled tools. (This level of project experience is typically beyond a standard undergraduate background.)
Curiosity about generative AI and prompt engineering basics & willingness to learn ethical considerations in AI applications

Responsibilities

Collaborate with the CI team to design and implement process enhancements, which may include assisting in documenting business processes across departments, ensuring clarity and accuracy.
Help identify weaknesses in various processes and suggest improvements to enhance efficiency
Analyze sales metrics and generate reports to identify trends and opportunities
Conduct CRM data and data hygiene inspection and analysis.
Review and analyze data and processes tied to CI initiatives.
Help track and measure the impact of process changes on KPIs.
Maintain organized documentation and version control for process and data artifacts, inclusive of summarizing agentic sales pilot feedback into action items.
AI, Research, and Collaboration: Work with teams supporting CI/CRM initiatives to help analyze people/roles, processes, and data to make recommendations and drive improvements, leveraging AI where applicable
Participate in team meetings, workshops, and brainstorming sessions for improvement initiatives.

Benefits

Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging.
Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

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