Business Analyst III, Group Benefits Underwriting

Guardian Life Insurance Company • Boston, MA

21d • Hybrid

About The Position

Do you have the desire to be part of a high performing team in the Technology & Systems field? Is a culture where “People Count” and “We do the Right Thing” important to you? Guardian Life Insurance Company is actively seeking a passionate, driven, and self-motivated individual to join its Underwriting Process & Technology team. The ideal Business Analyst III candidate is someone with a strategic, innovative background, who has previous knowledge in Renewal Underwriting job responsibilities. The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment. You are A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions Able to solve problems and function highly in both an independent and team environment Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity

Requirements

• Bachelor’s degree preferred or equivalent work experience in similar role
• A broad understanding of group insurance strategies, products, and processes
• Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets
• Exceptional written skills; ability to tailor messaging to audience

Nice To Haves

• Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic
• Experience using AI tools such as M365 Copilot

Responsibilities

• Perform analysis in support of decisions on organizational design required to achieve a business objective or key result
• Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems
• Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas
• Perform process analysis as compliment to lean business case analysis
• Develop strong relationships with key business, technical, and project management functions
• Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests
• Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development
• Build and execute business test plans
• Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees