Business Analyst II, Clinical Programs, Amazon One Medical Seniors

Amazon•Boston, MA

About The Position

As a Business Analyst II on the Amazon One Medical Clinical Programs team, you will be the data insights engine that powers both new program launches and operational improvements. In line with Amazon's data-driven culture, you will partner with Program Managers to evaluate new capabilities and with Operations Excellence Managers to measure process effectiveness. This role requires strong analytical capabilities, healthcare domain knowledge, and the ability to translate complex data into actionable insights that drive decision-making across the organization. This role offers the opportunity to drive data-informed decision making that shapes both new program development and operational excellence, directly contributing to Amazon's data-driven approach in transforming healthcare delivery.

Requirements

5+ years of business analyst, data analyst or similar role experience
Experience with data visualization using Tableau, Quicksight, or similar tools
Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
3+ years of healthcare analytics experience
Advanced SQL skills and experience with large datasets
Experience with EMR data, claims data, and clinical quality metrics

Nice To Haves

Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science
Experience working with big data, machine learning and predictive modeling
4+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
Experience with AWS technologies
Experience in communicating with users, other technical teams, and management to collect requirements, evaluate alternatives and develop processes and tools as needed to support the organization
Experience using data visualization tools

Responsibilities

Lead complex analysis efforts using healthcare data (EMR, claims, clinical quality) to inform strategic decisions and program design
Develop and maintain dashboards and metrics to track both new program effectiveness and operational performance
Partner with Program Managers to define success metrics for new initiatives
Collaborate with Operations Excellence Managers to identify and quantify improvement opportunities
Design and implement data governance processes to ensure accuracy and reliability
Conduct predictive modeling and impact analyses for proposed initiatives and process changes
Build scalable reporting solutions that can be replicated across markets
Make trade-off decisions regarding analytical approaches and resource allocation
Present complex analytical findings to senior stakeholders in clear, actionable terms