Business Analyst II

Berkley•Irving, TX

19d•Onsite

About The Position

Berkley Entertainment is seeking a Business Analyst to be located in their Irving Texas office. The Business Analyst will partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. The will also review, analyze and evaluate user requests, coordinate, monitor requests to a successful resolution, and document business requirements for all project initiatives.

Requirements

Business degree or equivalent work experience
Five or more years of related IT experience
Requires Microsoft SQL Server experience and knowledge of querying databases
Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service)
Strong logical, analytical, reasoning abilities and attention to detail
Strong understanding of technical designs and specifications
Effective oral and written communication skills
Demonstrate organizational skills while working on multiple project initiatives
Ability to work independently, take ownership, determine urgency of situations, and respond accordingly
Ability to seek guidance or input from mentors and supervisors

Nice To Haves

Insurance industry experience is a big plus

Responsibilities

Serve as a conduit between the customer community (Internal and External) and software development teams through which requirements flow
Understand business process management and business requirements of customers and translate to specific software requirements
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Understand project plans and be able to articulate roles, project goals and timelines.
Assist in data collection and consolidation of information to document business requirements
Analyze and identify data issues that require an override on core systems and assist with data mapping between systems
Prepare written business requirements representing business need that are grammatically correct
Effectively communicate with internal and external teams to deliver functional requirements of user interface and interface designs
Provide backup to other Business Analysts, mentoring and guiding less experienced team members