Business Analyst, GlobalLink Shared Services Product Team, Officer

State Street • Boston, MA

8d

About The Position

Responsible for supporting the GlobalLink shared services product managers with defining detailed solution design and business requirements within the GlobalLink shared services product management team. Interact with GlobalLink business, individual product team subject matter experts, development, quality assurance and core corporate functions on a daily basis with supervision from the product managers. Work with the GlobalLink shared services product managers to create detailed business requirements and define functional requirements including constructing data models, workflow charts, report specifications, diagrams and screen mockups. Work with GlobalLINK clients in implementation of federated authentication, including requirement gathering and workflow testing. Support the product managers in their efforts to work closely with the development and QA teams to ensure requirements are clear to all parties. Documentation of critical information shared during strategy, design, development, and release meetings. Administration of system documentation including product development schedules, release schedules, bug tracking, etc. Assist with the monitoring of project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions. Be ready to provide technical level II support for matters related to authentication Develop standard operating procedures in relation to on-boarding clients with federated authentication implementations Communicate and collaborate effectively with many different team members across the business and technology areas. Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role Ensure that the highest level of the Code of Conduct is displayed in your behaviour Provide appropriate management information as required to support business unit decision making Support the ‘Risk Excellence’ culture within the business Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external

Requirements

• Demonstrated excellent written and oral communication skills
• 3+ years of business analysis, project management or product management experience preferred
• Advanced skills with MS Office suite (including Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence)
• Excellent prioritization and resource management skills
• Demonstrated skill driving results with imperfect information
• Ability to work across different cultures / time zones as the bulk of the development team is based in India
• Strong analytical, communication, organization and interpersonal skills
• Financial services industry experience

Nice To Haves

• Exposure to authentication / entitlement systems preferred
• FX specifically a plus but not required
• Trading System Workflow and User Experience design experience a plus

Responsibilities

• Defining detailed solution design and business requirements
• Interact with GlobalLink business, individual product team subject matter experts, development, quality assurance and core corporate functions
• Create detailed business requirements and define functional requirements including constructing data models, workflow charts, report specifications, diagrams and screen mockups
• Work with GlobalLINK clients in implementation of federated authentication, including requirement gathering and workflow testing
• Support the product managers in their efforts to work closely with the development and QA teams to ensure requirements are clear to all parties
• Documentation of critical information shared during strategy, design, development, and release meetings
• Administration of system documentation including product development schedules, release schedules, bug tracking, etc
• Assist with the monitoring of project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
• Provide technical level II support for matters related to authentication
• Develop standard operating procedures in relation to on-boarding clients with federated authentication implementations
• Communicate and collaborate effectively with many different team members across the business and technology areas
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Ensure that the highest level of the Code of Conduct is displayed in your behaviour
• Provide appropriate management information as required to support business unit decision making
• Support the ‘Risk Excellence’ culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• For a full overview, visit https://hrportal.ehr.com/statestreet/Home

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed