Business Analyst (Funding Operations)

First American • Fayetteville, AR

2d • Hybrid

About The Position

Join a team that puts its People First! As a member of First American’s family of companies, FirstFunding, operates as a non-depository (non-bank) company offering warehouse lending facilities. These facilities help provide necessary funding capability to non-delegated correspondent lenders, correspondent lenders, community banks and credit unions. First Funding services roughly 300 accounts currently and is growing! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The Business Analyst is a proactive and analytical professional supporting Treasury, Funding Operations, and broader business process improvement within a fast-paced warehouse lending and mortgage environment. This role manages critical daily funding activities, ensures accurate cash movement, and drives process improvement by defining, documenting, and refining business processes and procedures. The analyst acts as a strategic partner across departments, identifying issues, recommending solutions, and supporting the modernization of core treasury and business workflows.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field — or equivalent work experience.
• 2–5 years of experience in treasury operations, funding, financial analysis, business analysis, or a similar role.
• Strong analytical and reconciliation skills with a commitment to accuracy.
• Proficiency with Excel and familiarity with finance operations, funding, or loan-funding platforms.
• Data management skills and ability to manage recurring and ad hoc reporting with minimal supervision.
• Ability to analyze situations, interview, formulate questions, and probe for deeper knowledge/understanding.
• High attention to detail and proven ability to meet deadlines in a fast-moving environment.
• Initiative to identify process gaps, risks, and improvement opportunities.
• Exceptional written and oral communication skills, including presentation skills.
• Collaboration across departments and adaptability to shifting workloads, system changes, and evolving operational needs.
• Ability to influence, negotiate, and gain consensus from teams and management.

Nice To Haves

• Prior exposure to finance operations, warehouse lending processes, loan funding systems, or mortgage finance workflows is highly preferred.

Responsibilities

• Process and reconcile cash accounts, funding sources, and wire transactions with accuracy and urgency.
• Monitor the treasury inbox, review payment requests, validate transfers, and support smooth day-to-day operations.
• Manage ACH testing, positive pay exceptions, bank account closures, and invoice processing.
• Track and reconcile aged advances, haircut transfers, and funding account wires.
• Conduct deficit collections monitoring, ACH returns analysis, and overdraft reviews.
• Oversee daily lender MOR reconciliation to ensure alignment with internal records.
• Support weekly tracking of advances vs. bank purchase registers, ensuring complete and timely reconciliation.
• Generate and review deficit and end-of-day reports to maintain funding accuracy.
• Assist with liquidity tracking and customer funds-availability reporting.
• Provide variance analyses and insights on treasury, lending, and business process data.
• Generate and create reports; research and analyze data and report trends to management/business partners.
• Document and refine business processes, procedures, and reporting standards.
• Identify gaps, recommend efficiencies, and support automation and modernization initiatives.
• Create documentation of business processes, training procedures, and standard operating procedures.

Benefits

• First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees