Business Analyst/Consultant IV

Mars Solutions Group•Madison, WI

51d•Remote

About The Position

MARS Solutions Group is looking for an experienced Business Analyst located in Madison, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability. Note: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. First day in-office, then 100% remote in the State of Wisconsin. Description: The client is focused on public safety through the custody and supervision of those in our care. Employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using cutting-edge research and evidence-based approaches, employees implement lasting change that positively impacts the people of Wisconsin. The client is currently recruiting to fill a COMPAS Business Analyst/Consultant position. Selected candidates must be located within the state of Wisconsin and will be 100% remote. Candidates will be required to come into Central Office upon request. Position Summary: The person is responsible for implementing, maintaining, and configuring projects related to the support of the client's Health and Behavior Solutions COMPAS team. COMPAS is the client's case management and decision support tool utilized by Case Managers. This position serves as a member of the COMPAS Core Team staff, which includes Department employees, staff from the other program divisions, and the COMPAS private vendor. This position works closely with the working group to help identify areas of optimization and improved business processes for workflows within COMPAS. This position will also execute the build and testing required to deliver effective COMPAS optimizations and upgrades. Job Details: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without sponsorship) at the time of application. The client will conduct criminal background checks on applicants before selection to determine whether the conviction circumstances may be related to the job being filled. Upon hire, all new employees are subject to fingerprinting. The client may conduct pre-employment drug screens. Any applicant offered employment in a position requiring a pre-employment drug screen must pass the screen as a contingency to employment. Applicants who fail or refuse the drug screen will not be given further consideration for employment.

Requirements

5 or more years in the below
Business Analyst role supporting the software lifecycle
Maintaining vendor-managed software and supporting application upgrades.
Implementing software configurations and enabling application enhancements.
Working with Business users and external stakeholders to identify process improvements and optimizations.
Experience in interacting with customers and resolving application helpdesk tickets and service requests
Experience in creating test case documents, performing regression testing and supporting UAT
Ability to create business communication documents
Maintaining vendor-managed software and supporting application upgrades.
Implementing software configurations and enabling application enhancements.
Working with Business users and external stakeholders to identify process improvements and optimizations.
Experience in interacting with customers and resolving application helpdesk tickets and service requests
Experience in creating test case documents, performing regression testing and supporting UAT
Ability to create business communication documents

Nice To Haves

Experience in Agile environment and System development
Experience with Test script maintenance and Test automation using Selenium or other automated testing tool (nice to have)
Knowledge of vendor-based application release cycle and ticket management
Experience in Agile environment and System development
Experience with Test script maintenance and Test automation using Selenium or other automated testing tool (nice to have)
Working in a government or correctional environment.
Experience with SQL.
BA experience with the ability to understand and document Business requirements.
Experience in change management systems.
Knowledge of vendor-based application release cycle and ticket management. • Good business process mapping and process capture through Visio flow diagrams.
Ability to identify integration points.
Knowledge of reporting and dashboards maintenance.
Experience in process improvements and IT systems integration.
Ability to work with cross-functional teams.
Ability to work with business teams and good communication and presentation skills.
Experience in User Acceptability Testing, running regression tests on systems, and identifying, designing, and optimizing new and existing test cases.
JIRA experience.
Follow Good Documentation Practice.