Business Systems Analyst IV

TEKsystemsMonroe Township, OH
7d$45 - $55Remote

About The Position

The primary responsibility of the Technical Product Analyst is to work within the AF Technology and business community to understand user and technical requirements. The analyst will partner with the engineering and architecture teams for the implementation and support of new integrations. This role is focused on Marketing Technology including but not limited to Merkle Adobe Analytics Qualtrics and OneTrust etc.

Requirements

  • 4 years of experience working with Marketing Technology in an IT Support or Analyst Role
  • Understanding of data architecture and data integration
  • Ability to work independently or in a team environment and effectively meet project deliverables on time
  • Must demonstrate strong communication and team collaboration skills
  • Excellent problem solving issue identification analytical and technical documentation skills
  • Familiarity with debugging tools ie. Splunk Dynatrace etc.
  • Experience working with affiliate platforms loyalty ratings and reviews etc.
  • Personal Attributes: Self-starter Collaborative Curious Strong work ethic Highly motivated Team oriented

Nice To Haves

  • Retail experience preferred
  • Open to remote candidates

Responsibilities

  • Coordination of technical bug fixes and enhancements across internal and external partners Center Text
  • Responsible for understanding and articulating the impact of changes across Martech systems
  • Collaborate with other scrum teams to identify dependencies
  • Provide production support for technical issues ie. Integrations platform etc
  • Debugging of data issues within Merkle CRM Adobe Analytics OneTrust Qualtrics-VOC etc.
  • Team up with the cross functional teams to ensure all business requirements are being met Responsible for User Management/Access within specific Martech platforms
  • Performs maintenance and support tasks
  • Identifies and implements process improvements
  • - Create and maintain documentation for internal processes

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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