Business Analyst, CEO Office

PayPal • San Jose, CA

20h • $62,000 - $102,300 • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. The company empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy, operating a global, two-sided network that connects hundreds of millions of merchants and consumers. PayPal provides proprietary payment solutions, enabling customers to use their accounts for purchases, payments, transfers, and withdrawals, utilizing various funding sources including bank accounts, PayPal/Venmo balances, credit products, cards, cryptocurrencies, or gift cards. Their products also facilitate safer fund transfers between friends and family. For merchants, PayPal offers an end-to-end payments solution with authorization, settlement, instant fund access, and support for customer connections, exchanges, returns, and risk management. They also enable cross-border shopping and global reach for merchants by reducing complexity. The company's operations are guided by core values of Inclusion, Innovation, Collaboration, and Wellness, fostering a global team approach with customers at the center.

The Analyst, Office of the CEO is a foundational, high-visibility role with direct exposure to executive-level operations and strategic priorities. This position reports to the Senior Manager, Office of the CEO and is responsible for the precise day-to-day execution required to support the CEO Office, including research, briefing materials, action tracking, and calendar management. The ideal candidate is detail-oriented, highly organized, and motivated by enabling senior leadership effectiveness from behind the scenes.

Requirements

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2–4 years of experience in consulting, strategy, operations, executive support, or a related analytical role.
• Strong research and synthesis skills with the ability to distill complex information into clear, executive-ready materials.
• Advanced proficiency in PowerPoint (or equivalent) and Excel; comfort building polished visuals and data-driven presentations.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple workstreams and deadlines simultaneously.
• Strong written communication skills and a high bar for quality.
• Proactive mindset with a bias toward follow-through and accountability.
• Discretion and professionalism when handling sensitive information and engaging with senior stakeholders.

Responsibilities

• Contribute to the planning and execution of operational processes.
• Work with team members to optimize workflows and enhance efficiency.
• Propose improvements within their team and related peer teams.
• Exercise judgment on significant business issues.
• Assist in resource allocation and program execution.
• Provide continuous feedback to inform business processes and decisions.
• Conduct research on customers, industries, and market dynamics to prepare comprehensive briefing materials ahead of CEO meetings and market visits.
• Draft structured pre-briefs and post-visit summaries with clear action items and key takeaways.
• Track CEO meeting follow-ups, capture insights, and ensure commitments are documented and routed to the appropriate owners.
• Build slides, charts, and visuals for senior leadership forums, roundtables, and other executive engagements.
• Conduct quality checks on all materials and deliverables, including presentations, reports, and briefings to ensure accuracy, consistency, and executive readiness.
• Coordinate legal review of materials where required, ensuring approvals are secured ahead of deadlines.
• Maintain action trackers on a daily basis, ensuring all commitments and deliverables are captured and up to date.
• Monitor the status of ongoing initiatives, proactively following up with stakeholders to ensure progress and accountability.
• Support maintenance of the CEO's calendar architecture, including internal and external engagements, travel, and key milestones.
• Help ensure scheduling hygiene, pre-read distribution, and logistical readiness across all CEO touchpoints.

Benefits

• Comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• Flexible, balanced work culture with a holistic approach to benefits.
• Generous paid time off.
• Healthcare coverage for you and your family.
• Resources to create financial security.
• Support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees