Business Analyst 2

CoServ•Denton, TX

About The Position

The Business Analyst 2 supports the business users through monitoring and recommending improvements to the application software and business systems. The BA 2 helps identify ways to improve the efficiency of both existing and new processes by: analyzing and optimizing processes, gathering functional requirements, building business cases as necessary, designing, defining, and documenting processes. Manages and provides solutions to new business ideas and concepts through operational process changes and/or technological paths.

Requirements

Excellent written and verbal communication skills
Excellent analytical, critical thinking and problem-solving abilities
Superior presentation and negotiation skills
Strong adaptability and capacity to work in fast-paced environments
In-depth understanding of organizational data flow and its use in management decision-making
Must have and maintain a valid Texas driver's license.

Nice To Haves

Certification(s) in Business Analysis
Master of Business Administration or Advanced Degree in Business, Economics or Technology
Broad range of business or technology experience including programming, customer information systems, billing, report generation, analysis, etc.
Experience with business process modeling tools
Knowledge of Business Process Model & Notation Standards
Comprehensive knowledge of Microsoft OneNote & Teams

Responsibilities

Supports the business or technical client in the creation of Project Business Case development.
Collects and analyzes data for potential business expansion
Identifies specific business opportunities and recommend the improvement of business processes that will improve quality and satisfy efficiency goals.
Influences stakeholders to support business projects
Leads projects and coordinates with other teams to produce better business outcomes
Tests business processes and recommends improvements
Manages user acceptance testing
Determines and utilizes the most efficient requirement solicitation method including, but not limited to interviews, focus groups, surveys, workshops, or formal review of existing documentation.
Assists in the coordination of project meetings, interactive sessions, and team collaboration workshops.
Assist in the development of training documents and programs
Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.
Attends minimum eight (8) hours of required company training and employee development
Attends monthly department safety meeting
Performs other duties and activities as directed.