Business Analysis Intern

CSBS • Washington, DC

15d • Hybrid

About The Position

The Business Analyst internship at the Conference of State Bank Supervisors (CSBS) offers hands-on experience supporting technology modernization initiatives across the financial regulatory landscape. The Business Analyst intern will work closely with Business Analysts, Product Owners, Developers, and Quality Assurance teams to support requirements elicitation, process analysis, documentation, and user acceptance testing (UAT) for high-impact systems such as NMLS, SES, CRM platforms, and other enterprise applications.
The Business Analyst internship provides an excellent opportunity to gain exposure to agile delivery, financial regulation, state supervisory workflows, and enterprise product development.

Requirements

• Currently pursuing a bachelor’s or master’s degree in Business, Information Systems, Computer Science, Public Policy, Finance, or related field.
• Familiarity with Microsoft Office (Excel, Word, PowerPoint).
• Experience with Jira, Azure DevOps, or similar requirement-tracking tools.
• Due to the nature of CSBS’s business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies (“Confidential Supervisory Information”). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
• Candidate must be in the DC area and able to work in the CSBS office as needed.
• Please note that CSBS is not able to provide employment sponsorship for this position.

Nice To Haves

• Knowledge of Agile or Scrum methodologies.
• Basic understanding of workflow diagrams (Visio, Lucidchart, or similar tools).
• Knowledge of financial regulation, banking supervision, or government systems.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Detail-oriented with the ability to organize complex information.
• Ability to work collaboratively within cross-functional teams.

Responsibilities

• Assist in gathering, analyzing, and documenting business requirements for ongoing projects and enhancements.
• Participate in discovery sessions, stakeholder interviews, and sprint ceremonies (standups, refinements, planning).
• Draft user stories, acceptance criteria, process flows, and use cases under BA guidance.
• Support creation and maintenance of Business Requirements Documents (BRDs) and High-Level Requirements (HLRs).
• Support planning and execution of UAT cycles by creating test scenarios, test cases, and capturing results.
• Assist with triaging UAT findings, clarifying expected behaviors, and verifying defect fixes.

Benefits

• Commuter benefits are also provided.
• In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture.

What This Job Offers

• Career Level: Intern
• Number of Employees: 51-100 employees