Business Account Specialist

BeMobile•Grand Forks, ND

About The Position

Are you someone who excels at phone sales and service to build strong customer relationships, actively prospecting and generating new business opportunities? If you like engaging with the local community and consistently delivering exceptional customer service. Please apply today. This position is located in either the Grand Forks or Fargo B2B Departments. What a day in the life looks like for a SMB Account Specialist: Execute a Professional Sales Process: Follow a structured, professional sales process that ensures each step, from initial contact to closing the sale, is handled precisely and carefully. Personal Attainment of BeMobile and Verizon Goals: Consistently meet or exceed individual sales targets set by BeMobile and Verizon. Support SMB sales interactions in retail stores: Be an available expert who can remotely support retail locations' interactions with SMB customers. Close SMB leads shared from all sources: Take leads shared from retail stores, marketing efforts, Verizon, and all other sources to completion. Leads should be handled with urgency and care for the customer. Exceed Customer Expectations: Go above and beyond to ensure business customers have an exceptional experience. This includes understanding their needs, providing solutions, and offering post-sale support.

Requirements

1 year of business-to-business sales experience in a business-to-business (B2B) environment
Must be comfortable on the phone, doing customer outreach, and providing customer service support via the phone.
A proactive, goal-oriented mindset with the ability to work independently and as part of a collaborative team
Highly organized with attention to detail.
Must be proficient in sales, prospecting, and project management.
Must be able to manage multiple tasks with proper attention to detail in each task.
Must be able to execute the Sales Process fully to ensure it is being used with customers consistently.
Excellent communication, collaboration, and interpersonal skills.
Must have a reputation for exceeding expectations without constant oversight.