Bus Driver / Tour Guide

Fair Oaks Management LLC•Fair Oaks, IN

About The Position

This dual position will ensure each guest is greeted warmly, provided a safe and enjoyable bus experience, and offers proactive information via a script about our Dairy & Pig Farm Adventures. This will be done by offering interesting facts as well as answering any questions our guests may have.

Requirements

Commercial Driver’s License (CDL), Class B or higher.
Any and all endorsements/requirements required for safe, legal operation of tour busses. (i.e. Passenger & Air Brake endorsements; current DOT Physical)
Minimum 2 years’ experience in driving commercial vehicles.
Minimum 2 years’ in a customer service type position.
Able to perform pre-trip inspection on buses and record.
Superior listening and communication skills, including public speaking.
Demonstrated integrity and ethical standards.
Moderate technical expertise.
Ability to gain knowledge of company products and farm procedures.
Problem solving abilities.
Comfortable with a fast-paced environment.
Professional, outgoing, and polite demeanor and appearance.
Able to handle a moderate activity level and maneuver quickly.
Manages time effectively and adapts quickly to changing priorities.
Team player who works productively with a wide range of people.
Able to think and work independently with some directions.
Capable of following written instructions and documented procedures.
Good organizational skills.
Have flexible availability.

Responsibilities

Proactively greets guests, groups of people, and schools within earshot with a warm welcome.
Fully explain what guests of the Dairy/Pig Adventure will experience during their bus tour utilizing script.
Guide guests on what activities to do after their bus tour experience utilizing script.
Ensure buses are clean, functional, and safe.
Ensure that the HUDS and other barn exhibits are running properly.
Obtain and share accurate dairy/pig knowledge with guests and co-workers.
Solve problems as they occur.
Work in a fast-paced environment, being engaged, present and attentive to all guests.
Professionally, politely, and positively communicate to guests and co-workers.
Manage time effectively and adapt quickly to changing priorities.
Follow written and verbal instructions from company standard operating procedures and/or management.
Command attention and take the lead with group leaders and teachers.
Stay organized in manner, with materials, and company property.
Stay in constant communication with other departments, informing them of guests’ activities and their requests.
Multitask and anticipate the needs of guests.
Communicate departmental improvement ideas or safety concerns to management.
Communicate effectively with Lagacy Farms when issues arise.
Comfortable working with all ages and demographics.
Follow SOPs in department you are assigned to that day.