Bursar

Eastern Kentucky University • Richmond, KY

46d

About The Position

The Bursar provides strategic leadership and oversight for the institution's student accounts and cashiering operations, ensuring the accuracy, integrity, and efficiency of all tuition, fee, and related financial transactions. This position plays a vital role in supporting the University's administrative and student service functions through the timely and accurate billing, collection, and reconciliation of student accounts. The Bursar is responsible for managing tuition and fee assessments, approving account adjustments, processing student refunds, and overseeing the receipt and disbursement of institutional and financial aid funds. The incumbent ensures compliance with all applicable federal, state, and institutional regulations, including reporting and audit requirements, and maintains robust internal controls to safeguard institutional assets. As the institutional expert on student account policies and procedures, the Bursar provides guidance to students, families, and campus stakeholders. This position collaborates closely with offices such as Financial Aid, Registrar, and Finance to resolve complex account issues, enhance business processes, and promote a positive student experience. The Bursar also supervises departmental staff, manages the operation and maintenance of student financial systems, and prepares reports to support financial planning and decision-making. The successful candidate will demonstrate strong leadership, a commitment to customer service, and the ability to implement process improvements that strengthen the institution's administrative and financial operations.

Requirements

• Bachelor degree required. Accounting, Finance, or related field of study preferred.
• 5 years of related work experience is required.

Nice To Haves

• MBA, MPA, or Masters in Accounting or other related business field is preferred
• Progressive management and leadership experience in higher education billing & collections preferred.

Responsibilities

• Provide leadership and direction for the Student Accounts/Bursar's Office, including supervision, training, and evaluation of departmental staff. Collaborate with Financial Aid, Registrar, Housing, Finance, and other administrative offices to ensure the integrity of student financial records and coordinated service delivery.
• Manage all aspects of student billing, tuition and fee assessment, payment processing, and account reconciliation to ensure timely and accurate financial transactions. Oversee the disbursement of financial aid and refunds in compliance with institutional and regulatory requirements.
• Serve as the institutional authority on student account policies, federal and state regulations, and guide students, families, and internal stakeholders to resolve complex billing and payment issues. Develop, implement, and maintain policies and procedures governing student accounts, collections, and cash management to ensure efficiency, accuracy, and strong internal controls
• Prepare, analyze, and present financial and operational reports to support institutional planning, audit readiness, and compliance with federal and state regulations. Oversee system operations for student billing and financial software (e.g., Banner, Transact, etc), ensuring data accuracy and process efficiency.
• Participate in institutional committees and initiatives to enhance the student financial experience and improve administrative operations. Lead and support initiatives focused on continuous improvement, customer service excellence, and professional development within the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees