Building Operations Manager

Bon Secours Mercy Health • Colonial Heights, VA

7d

About The Position

The Building Operations Manager manages the day-to-day operations of custodial, grounds and building maintenance and security activities of the Richmond Higher Education Institutions (RHEI), which include multiple sites. This position ensures the efficient maintenance and scheduling of rooms and resources, scheduling, and oversight of security officers, and participates in the design, review and planning of RHEI construction and renovation projects.

Requirements

• Bachelor's degree in Facilities Management, Engineering, or a related building construction field (required).
• 3 years of progressively responsible, professional custodial, grounds, or maintenance experience, including supervision of others (required).
• Facilities Maintenance
• Supervising staff
• Fiscal Management
• Analyzing Data or Information
• Regulations Compliance
• Contract Management
• Legal requirement
• Budgeting principles and practice
• Procurement Practice
• Project Management
• Industry Best Practices
• Continuous Quality Improvement Principles
• Communication and Interpersonal Skills
• Customer Service
• Conflict Management
• Leadership
• Mentorship
• Planning
• Collaboration

Responsibilities

• Plans, organizes, maintains, and manages the operations and reliability of RHEI facilities and general infrastructure systems, including preventative maintenance and facility inspection processes.
• Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with such policies.
• Monitors the safety and accessibility of the RHEI and their facilities.
• Serves as the point of contact for code compliance issues (e.g. ADA, fire department, etc.).
• Serves as the point of contact for reports of crimes and other RHEI safety and security incidents.
• Works with local police jurisdictions to schedule off-duty police officers to provide security coverage at RHEI events whenever necessary.
• Provides clear and timely communications about building operation activities that have the potential of disrupting teaching and learning. Proactively collaborates with academic leaders to plan such activities.
• Performs basic building operation tasks, including but not limited to assembling/disassembling/rearranging office furniture, placing/replacing building fixtures, simple plumbing repairs, etc.
• Troubleshoots and responds to after-hour issues as needed regarding the operation aspects of the facilities such as safety and security incidents, HVAC issues, fire alarm malfunctions, utility outages, water leaks, etc.
• As representative of RHEI as tenant in leased buildings, understands role of third-party facilities management contracts, processes, and policies and serves as relationship manager with same, ensuring smooth interface between third-party facilities management and RHEI.
• Understands role of BSMH construction team in building expansion and construction projects, and ensures proper communication among facilities management, construction team, and RHEI. Also serves as liaison for all RHEI building renovation, expansion, and new construction projects.
• Supervises the work of the Building Coordinator and all RHEI security officers.
• Works with Building Coordinator to manage room reservations and building access systems (including badge and key management).
• Administers procurement and fiscal management activities associated with building and grounds maintenance activities, which may include RFPs and contracts. Monitors spending on project and cost account basis. Reviews and authorizes purchase orders in collaboration with supervisor and RHEI CFO.
• Maintains and updates inventory of facilities’ assets.
• Participates in the development and administration of building operations’ budget; coordinates allocation of resources following budget approval; recommends approval of expenditures.
• Collects and analyzes a variety of complex data and information, including building usage, maintenance issues and related costs. Summarizes findings in applicable reports and submits to supervisor and other leaders as indicated.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees