Broker Relationship Manager

CenterWell Home Health • Richmond, VA

21d • Onsite

About The Position

Become a part of our caring community and help us put health first The Broker Relationship Manager will be responsible for cultivating and maintaining strategic partnerships with brokers to drive new patient growth and expand our presence within the market. The ideal candidate will possess strong industry knowledge, exceptional relationship-building skills, and a proven track record of success. This position will play a pivotal role in advancing our mission to deliver high-quality, value-based care to seniors across the nation. The Broker Relationship Manager's responsibilities include:

Requirements

• Bachelor's degree in business administration or marketing and/or minimum of 5+ years' experience in related field.
• Proven track record of success in broker relationship management or sales within the healthcare industry, with a focus on senior healthcare and value-based care models.
• Deep understanding of Original Medicare, Medicare Advantage, and other senior healthcare insurance products.
• Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and influence decision makers at all levels.
• Strong business acumen and analytical skills, with the ability to analyze market data, identify trends, and develop actionable insights to drive business growth.
• Results-driven mindset with a demonstrated ability to meet or exceed sales targets and drive growth through broker partnerships.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
• This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This is a field sales position, not work from home, and may require evening or weekend hours.

Nice To Haves

• Bilingual Spanish

Responsibilities

• Develop and nurture relationships with brokers and intermediaries specializing in senior healthcare, Medicare Advantage, and value-based care models.
• Identify and pursue new broker partnerships and business opportunities aligned to our strategic objectives to increase patient enrollment and revenue growth.
• Serve as the primary point of contact for brokers, providing them with the necessary tools, resources, and support.
• Conduct training sessions, webinars, and presentations for brokers to educate them about value-based care, our care-model, service offerings, and the benefits of partnering with our organization.
• Collaborate closely with internal teams, including sales, marketing, operations, and care team to align broker initiatives with overall business objectives and ensure seamless execution of broker-driven sales strategies.
• Collaborate with brokers on events and marketing campaigns.
• Stay informed about market trends, competitor activities, regulatory changes, and emerging opportunities within the senior healthcare landscape to inform broker engagement strategies and maximize market penetration.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees