Broker Account Manager
About The Position
Employee Benefits Account Manager Job Summary Seeking a dedicated and detail-oriented Employee Benefits Account Manager to join a growing team. This role is pivotal in managing and servicing a high volume of employee benefits accounts, ensuring client satisfaction and seamless operations. The ideal candidate will have a strong background in employee benefits, excellent organizational skills, and a passion for delivering exceptional service. This position offers opportunities for professional growth and development within a collaborative and supportive work environment. Compensation Package Base Salary : $50,000 - $70,000 (depending on experience) Commission : Guaranteed commission structure with potential for growth Benefits : Comprehensive benefits package, including medical, dental, vision, and 401(k)
Requirements
- Minimum of 3+ years in employee benefits account management (candidates with less experience may be considered).
- Life and Health (L&H) license preferred (support available to obtain licensing if needed).
- Proficiency in Excel and familiarity with software such as Imageright, BenefitPoint, Ease, and Employee Navigator.
- Strong understanding of medical, dental, vision, and ancillary benefits terminology.
- Exceptional problem-solving abilities, attention to detail, ability to manage high volumes of work, and strong communication skills.
- Self-motivated, collaborative, and able to thrive in a fast-paced environment.
Responsibilities
- Manage a high-volume book of business, including small and large group accounts.
- Handle daily service tasks such as claims and billing issues, terms, enrollments, adds, assisting with applications, and processing change requests.
- Act as the primary point of contact for clients, explaining new benefits and conducting open enrollment meetings.
- Collaborate with analysts to understand and manage RFPs.
- Quote new and renewal business as needed.
- Maintain detailed records and ensure accuracy in all client interactions.
- Provide exceptional customer service and build strong client relationships.
- Participate in sales opportunities and bring in new relationships, with incentives for successful contributions.
Benefits
- Comprehensive benefits package, including medical, dental, vision, and 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
