Broker Manager-S

CVS Health

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health/Aetna is hiring a Broker Manager to support our growing Sales Organization. CVS Health/Aetna is working to transform the way Illinois experiences health care – improving quality, emphasizing whole-person wellness, and driving down costs. Aetna is hiring a local Broker Manager to support the growth of our industry leading Medicare business. This is a highly collaborative role that will report to the Director and drive local broker distribution and sales success in the Northern Chicago-Metro submarket. Accountable for driving and achieving company defined distribution channel sales goals and objectives. Responsible for the execution of market strategy impacting the recruitment, onboarding, engagement, production, and compliance adherence of assigned independent broker base. - Travel expectations include local broker and agency activity, market team meetings, territory, and grassroots leads, and overall, in-person sales activity - Local sales director will provide guidance on expectations for field visits

Requirements

• Minimum 5 years sales and/or Broker sales experience in the Medicare industry.
• Excellent written and verbal communication and presentation skills.
• Ability to communicate effectively with all levels of management.
• Insurance Producer License required (Health & Life).
• The ability to use standard corporate software packages and corporate applications.
• MUST be located in the market or willing to self-relocate

Nice To Haves

• Driven Sales Leadership and entrepreneurial marketing mindset.
• Excellent time management skills with a commitment to ensure completion of tasks and campaigns.
• Collaborative relationship builder and team player.

Responsibilities

• Responsible for meeting established health plan broker sales goal through management of assigned block of brokers.
• Prospects for and recruits new brokers through collaboration with National and Direct agency relationships or through broker marketing activities targeted direct to the brokers.
• Achieves ample market coverage through persistent recruiting activities.
• Responsible for identifying and developing local preferred brokers to support the attainment of health plan goals.
• Responsible for recruiting and onboarding new brokers by supporting their navigation of contracting, certification, and initial and recurrent training requirements.
• Provides leadership for all broker training, recertification, and testing through in-person and webinar-based resources for individual and group meetings
• Responsible for driving sales by creating and maintaining partnerships.
• Strategy should utilize the deployment of various tactics such as in-person, telephonic, and written communication methods, and information management.
• Responsible for ongoing individual broker management and Local Agency Development.
• Fulfilling company required agent monitoring opportunities on a quarterly basis
• Documenting broker monitoring
• Following through with agent oversight watchlist requirements
• Coordinates response to broker-related complaints.
• Responsible for ensuring broker adherence to all CMS and Aetna guidelines.
• Monitors compliance with state, federal, and health plan regulatory requirements.
• Prioritize broker relationships and optimize the broker development program
• Assist brokers with the appropriate process for member service and health plan resources

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager