Broadcast Operations and Media Support Engineer

ONE DIVERSIFIED, LLC•New York, NY

54d•Onsite

About The Position

The Broadcast Operations and Media Support Engineer is a hands-on technical specialist responsible for the operation, maintenance, troubleshooting, and real-time support of mission-critical broadcast systems in a high-availability production environment. This role covers SDI-based video/audio workflows (3G/12G), routing systems, multiviewers, frame syncs, conversion equipment, EVS replay/production servers, monitoring systems, automation platforms, and transmission infrastructure. The Broadcast Engineer ensures continuous uptime, maintains signal integrity, and supports flawless content distribution to multiple platforms. While the core environment is SDI-based, the facility is transitioning toward SMPTE ST 2110/AES67 IP media transport, and familiarity with this infrastructure is beneficial but not required.

Requirements

5+ years of hands-on broadcast engineering experience in live production, master control, or playout operations.
Strong SDI signal flow troubleshooting skills with a demonstrated willingness and ability to train on SMPTE ST 2110/AES67 infrastructure.
Proven ability to perform component-level hardware repairs.
Experience with redundancy/failover operations to maintain broadcast continuity.
Familiarity with broadcast automation systems such as Dalet Galaxy, Florical, or equivalent.
Experience with file-based workflow tools such as Telestream Vantage for transcoding, QC, and automated delivery.
Must live in the NYC area
Core Hours: Monday-Friday with flexibility for early mornings, evenings, and weekends as required.
On-Call: Must be available for rapid response to critical outages.
Bachelor's degree in Broadcast Engineering, Electrical Engineering, IT Networking, or equivalent experience.

Nice To Haves

Advanced operation and maintenance of EVS XT-VIA, XS-VIA, IPDirector, and related EVS production server workflows.
Experience integrating EVS systems with automation, production switchers, and graphics systems.
Exposure to IP broadcast workflows and ST 2110/AES67 is a plus, not required.
Familiarity with EVS network storage, backup, and disaster recovery workflows.
SBE CBRE/CBTE, Dante Level 2+, vendor-specific certifications (Evertz, Ross, Grass Valley, EVS, Dalet, Telestream).

Responsibilities

Operate, monitor, and maintain SDI (3G/12G) signal paths, including routing switchers, frame syncs, multiviewers, and DAs.
Operate and support EVS XT-VIA, XS-VIA, IPDirector, and associated EVS workflows for live productions and replay operations.
Support real-time production workflows in studios, control rooms, and master control, ensuring uninterrupted operations.
Provide rapid fault isolation, corrective action, and signal rerouting during live productions.
Support integration and coordination of remote feeds, studio shoots, and multi-camera event coverage.
Monitor outbound feeds for quality, timing, and compliance across OTA, cable, OTT, and streaming platforms.
Manage redundancy and failover switching to backup systems during equipment or path failures.
Provide technical support for scheduled live events, breaking news, and pre-recorded programming playback.
Perform preventative maintenance on all broadcast hardware to minimize downtime and extend lifecycle.
Diagnose and repair failures in broadcast systems, including component swaps (power supplies, cards, fans, boards).
Maintain broadcast wiring infrastructure, including patch bays, BNC terminations, cable labeling, and fiber splicing.
Keep firmware/software current on routers, processors, converters, automation servers, EVS servers, and monitoring gear.
Maintain accurate and current system diagrams, patch lists, and signal flow documentation.
Assist with compliance monitoring for FCC, ATSC, AES, and SMPTE standards.
Participate in proof-of-performance testing and system performance verification.
Support ongoing migration from SDI to SMPTE ST 2110/AES67 infrastructure.
Assist with monitoring and basic troubleshooting of ST 2110/AES67 systems as skills develop.
Collaborate with engineering teams to understand IP media concepts including PTP synchronization, multicast routing, and QoS requirements.