Senior Specialist, Broadcast & Media Operations

Royal Caribbean Group•Miami, FL

4d•Onsite

About The Position

Reporting to the Manager, Broadcast & Media Operations, the Senior Specialist, Broadcast & Media supports the daily coordination and technical management of Celebrity Cruises' fleetwide broadcast and media operations. This position ensures consistent programming delivery, content quality, and system performance across all vessels while supporting the creation, organization, and archiving of media assets for both shipboard and shoreside initiatives. The Senior Specialist works closely with shipboard Broadcast Managers, internal departments, and external vendors to maintain high standards in programming, production, and system reliability. This role combines operational expertise, production skills, and digital media management to strengthen the overall Broadcast & Media ecosystem and ensure continuity of brand storytelling across the fleet.

Requirements

Bachelor's degree in communications, Broadcasting, Media Production, or related field, or equivalent experience.
4-6 years of experience in Broadcast Operations, Media Management, or Post-Production environments.
Strong understanding of broadcast workflows, IPTV systems, video servers (Castus preferred), codecs, and signal paths (SDI, NDI, MPEG, H.264).
Hands-on experience with CMS, MAM/DAM systems, and cloud-based storage platforms, including AWS Glacier and S3.
Proficient in video editing and production using Adobe Premiere Pro, After Effects, Adobe Audition and Media Encoder.
Familiarity with live production environments and coordination of special broadcast events.
Strong organizational, multitasking, and communication skills with attention to operational accuracy.
Ability to work collaboratively with technical and creative teams under tight deadlines.
The employee may move about the office complex, may travel to other office locations, and may lift, push, pull, or move 20-50 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel.
This position requires up to 25% International travel. When in the office, 75% of the time work at the Production Studios North Miami and up to 25% of the time at Port of Miami office
Visual requirements include distant, close and color vision, and ability to adjust focus.
Performs other duties as required.
Familiar with budget forecasting, tracking and maintenance
Ability to forecast costs and identify ROI on programming initiatives
Ability to identify and recommend cost saving opportunities and operational efficiencies

Responsibilities

Serve as the main shoreside contact for shipboard Broadcast Managers, assisting with troubleshooting, scheduling updates, and coordination of daily broadcast activities.
Track fleetwide media systems, project timelines, and operational requests to ensure consistency and efficiency.
Maintain accurate documentation of programming lineups, system configurations, and equipment inventories and support implementation of Standard Operating Procedures (SOPs) and policy updates.
Serve as the Media Manager for Celebrity Cruises' shoreside and fleetwide content archive systems.
Maintain and organize all media assets within CMS platforms, MAM/DAM systems, and deep archive environments such as AWS Glacier and S3 buckets, ensuring long-term storage integrity and retrieval efficiency.
Oversee metadata tagging, file versioning, and media organization workflows in partnership with IT and Digital Asset Management teams.
Produce, shoot, and edit video content to support shoreside initiatives, internal communications, and brand campaigns as assigned.
Manage file transfers, encoding, and delivery for internal stakeholders, ensuring optimal formats for broadcast and digital use.
Support rollout and configuration of new broadcast and IPTV technologies, upgrades, and integrations.
Track repair and maintenance activities across servers, receivers, and routing systems, coordinating vendor support as needed.
Maintain system diagrams, technical documentation, and fleet broadcast schematics.
Collaborate with IT, Engineering, and Newbuild teams on dry dock and newbuild projects.
Assist with vendor coordination, quote requests, PO creation, and invoice tracking to ensure accuracy and timeliness.
Maintain organized records of contracts, renewals, and programming licenses.
Support budget reporting and financial tracking for programming, content, and repair & maintenance lines.
Maintain dashboards and reports summarizing fleet programming, equipment performance, and media system status.
Support data-driven evaluations of programming trends, vendor performance, and content utilization.
Prepare presentations and status reports for leadership and partner teams.
Performs other duties as required.