Bridal Shop Manager - Redlands

Golden State Triad•Redlands, CA

10d

About The Position

At Beloved Couture Bridal, our mission is to provide brides with a unique shopping experience, combining exquisite bridal gowns with great prices, all while raising awareness and funds for the Beloved Foundation. We work closely with many designers and high-end boutiques across the country to offer our brides authentic designer gowns at 30-75% off retail, with proceeds supporting the Beloved Foundation’s work supporting families in Southern California caring for a loved one with terminal cancer.

Requirements

Ability to understand the needs of our team and customers
Intuitive personality to think two steps ahead
Strives to make everyone feel celebrated and hard
Ability to be strong when tough situations arise, yet compassionate to give grace
Has a sense of person style that exudes professionalism in a confident and comfortable way
Part-time <30 hours, must be available weekends

Responsibilities

Provide superb customer service/consultancy.
Helping brides find their dream gown and attire while actively portraying the mission and vision of the Beloved Foundation.
Answer basic inquiries
Schedule appointments
Use active listening skills as well as knowledge of merchandise to select dress options for brides, and provide feedback to encourage them to purchase
Ensure merchandise is restocked and the salon is organized neatly to maintain a clean and welcoming environment
Maintain communication post-sale with brides to continue building rapport and ensure optimal customer service
Manage staff of volunteers in the bridal shop, schedule new volunteer trainings
Review inventory and inspect incoming shipments
Process regular inventory reports
Establish relationships with bridal shops to secure donations
Responsible for organizing and executing marketing. events such as wedding expos, fashion shows and photoshoots by working with area wedding vendors, and schedule model casting calls
Consistently meet monthly sales goals
Attend monthly networking meetings as assigned
Maintain social media accounts by being present through stories and post.
Answering inquiries through social media accounts
Other duties as assigned by the director