Bridal Sales Consultant - Redlands

Golden State Triad•Redlands, CA

10d

About The Position

At Beloved Couture Bridal, our mission is to provide brides with a unique shopping experience, combining exquisite bridal gowns with great prices, all while raising awareness and funds for the Beloved Foundation. We work closely with many designers and high-end boutiques across the country to offer our brides authentic designer gowns at 30-75% off retail, with proceeds supporting the Beloved Foundation’s work supporting families in Southern California caring for a loved one with terminal cancer.

Requirements

Can listen well to understand the needs of our team and customers.
Must have customer service/retail experience and be able to operate a computer without much instruction.
Must also be knowledgeable in Google drive.
Must be able to be on your feet for 4 hours at a time during appointments and lift 20 lbs above your head.
Designer gowns can be heavy depending on the material/beading.
Must be available weekends
Part-time < 30 hours

Responsibilities

Provide superb customer service/consultancy helping brides find their dream gown and attire while actively portraying the mission and vision of the Beloved Foundation.
Answer basic inquiries, schedule appointments.
Use active listening skills as well as knowledge of merchandise to select dress options for brides, and provide feedback to encourage them to purchase.
Clean up after brides and their guests after appointments.
Ensure merchandise is restocked and the salon is organized neatly to maintain a clean and welcoming environment.
Be able to physically assist brides in and out of the dresses they choose to try on.
Be Able to stand for long periods of time and carry bridal gowns up and down the stairs.
Maintain communication post-sale with brides to continue building rapport and ensure optimal customer service.
Review, inventory and inspect incoming shipments.
Keep inventory records accurate.
Consistently meet monthly sales goals of 30% or more.
Become knowledgeable in all aspects of our retail sales, inventory and point of sale system.
Be able to answer basic questions about how the foundation works and how a dress purchase can make a difference.
Other duties as assigned by management.