Breitling Boutique Manager

Finks Jewelers Inc•Charlotte, NC

About The Position

Fink's Jewelers is hiring a Boutique Manager to lead our new Breitling Boutique in SouthPark, Charlotte, NC. The ideal candidate must have a love of selling luxury timepieces and interacting with clients above all else. The Boutique Manager will play a crucial role in providing a clear communication link between all parts of the business and must ensure the delivery of exceptional client experiences by leading and managing a high performing team, engaging them to present the product as premier brand ambassadors, and delivery of performance targets. About Fink's Jewelers Founded in 1930, Fink's Jewelers is family owned and operated. Currently run by the third and fourth generations of the founding family, customer service remains the cornerstone of our philosophy. Since the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include ten locations throughout Virginia, North Carolina, and Tennessee. We are also proud to run a leading e-commerce website, Finks.com. Fink's Jewelers is committed to our employees by providing full-time benefits with an excellent base salary plus commission and bonus opportunities.

Requirements

2+ years of retail service experience required, prior management and luxury timepiece sales a plus.
Current knowledge of watch trends and competition in the marketplace.
A passion for and demonstrated excellence in sales performance.
Excellent written and verbal communication skills.
Flexible work schedule, including nights, weekends, and holidays.

Responsibilities

Achieve and exceed goals through sales strategies, clienteling, sourcing new clients and maintaining and building productive long-term relationships with existing clients.
Evaluate the performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff.
Stay current with market competition, industry, watch trends and client shopping behaviors.
Manage daily operational tasks according to Breitling standards including sales and service initiatives.
Assist with recruitment and retention efforts.
Support an environment of teamwork, trust and collaboration with peers, clients, and supervisors.
Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line, cascade and train information to the broader team.
Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience.
Other tasks and responsibilities as assigned.