Brand Specialist

Swickard Corporation, d/b/a Mercedes-Benz of WilsonvilleWilsonville, OR
Onsite

About The Position

As a Brand Specialist, you will be responsible for representing and promoting the brands represented by the dealership. Brand Specialists serve as the primary point of contact for guests, providing expert knowledge about specific brand's vehicles, features, and benefits. Swickard was founded in 2014 by Jeff Swickard in Wilsonville, OR. They are a hospitality company that happens to sell cars, parts, and service, emphasizing a team culture where everyone plays a role in success. The company aims to be our customers' favorite place to purchase, lease, or service their vehicle and employees' favorite place to work. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more, and is consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. They are looking for exceptionally talented individuals to join their mission and embark on a challenging, rewarding career, revolutionizing the car-buying experience through hospitality.

Requirements

  • Excellent communication and interpersonal skills
  • Strong sales and negotiation abilities
  • Ability to work independently and as part of a team
  • Strong customer service orientation
  • Proficiency with computer systems, including dealership management software
  • Must possess a valid driver's license and be able to drive various types of vehicles.

Nice To Haves

  • Automotive industry knowledge

Responsibilities

  • Customer Interaction: Greet and assist guests in a professional and friendly manner.
  • Vehicle Knowledge: Possess a deep understanding of the brand's vehicle lineup, including features, specifications, and pricing.
  • Product Demonstrations: Conduct test drives and product demonstrations to showcase the brand's vehicles.
  • Sales Presentations: Present vehicle options and packages to customers, addressing their needs and preferences.
  • Negotiation: Negotiate vehicle prices and financing terms with guests.
  • Closing Sales: Complete sales transactions efficiently and accurately.
  • Customer Follow-Up: Maintain contact with customers after the sale to ensure satisfaction and address any concerns.
  • Inventory Management: Assist in maintaining accurate vehicle inventory records.
  • Store Appearance: Contribute to a clean and organized dealership environment.

Benefits

  • Career Path –Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.
  • Competitive benefits package
  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • PTO
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