Brand Experience and Growth Intern

SynoptekBoston, MA
Hybrid

About The Position

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity. Brand Experience & Growth Intern (Spring & Summer 2026 - must be located in the Boston, MA area) Position Overview This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Brand Experience & Growth Intern supports the development and execution of Synoptek’s brand positioning, thought leadership, and go-to-market initiatives aligned to its Managed Experience Provider (MxP) strategy. This role operates at the intersection of strategy, content, and execution, contributing to how Synoptek builds market visibility, influences perception, and engages key external stakeholders. The intern works in a fast-paced, high-visibility environment, partnering with cross-functional teams and senior stakeholders to support research, storytelling, and brand activation efforts across multiple channels.

Requirements

  • Customarily has at least a pursuing or recently completed degree in Communications, Marketing, Business, or a related field. Equivalent experience through academic projects, internships, or independent work may be considered.
  • Exposure to research, writing, content development, or strategy through coursework, internships, or independent projects.
  • Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
  • OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
  • Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals
  • Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
  • Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
  • Strong written communication and storytelling ability.
  • Analytical mindset with the ability to identify trends, patterns, and insights.
  • Familiarity with modern digital tools, including AI platforms (e.g., ChatGPT or similar).
  • Understanding of contemporary branding, content trends, and audience engagement.
  • Ability to balance structured thinking with creative execution.

Nice To Haves

  • Familiarity with business strategy, market research, or go-to-market concepts preferred.
  • Experience working in fast-paced or ambiguous environments preferred.
  • Exposure to social media, branding, or digital content creation is a plus.

Responsibilities

  • Support execution of defined workstreams within Synoptek’s brand, growth, and go-to-market initiatives.
  • Conduct research to identify and prioritize key influencers, firms, publications, and communities across managed services, AI, and private equity ecosystems.
  • Assist in executing outreach efforts across public relations channels, including analysts, contributors, and industry voices.
  • Contribute to the development of thought leadership materials such as articles, briefs, and supporting content.
  • Translate complex business and technology concepts into clear, concise, and audience-relevant content.
  • Support the creation of client narratives and case studies highlighting business outcomes and value delivery.
  • Assist in initiatives to enhance brand visibility across digital platforms, including search and AI-driven discovery channels.
  • Contribute to ideation and execution of brand campaigns, collaborations, and content strategies.
  • Demonstrate ownership by delivering assigned tasks with accountability and attention to quality.
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