Branch Support

PACKER FASTENER AND SUPPLY INC•Cedar Rapids, IA

3d•Onsite

About The Position

Packer Fastener is seeking a full-time, Branch Support team member to join us at our Cedar Rapids Branch! The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and accomplishment of Packer’s Strategy and Vision while promoting our company Swagger. About Us At Packer Fastener, we’re more than just fasteners — we’re a growing industrial supply partner dedicated to exceptional service, rapid delivery, and building long-lasting relationships with our customers. Since 1998, we’ve expanded throughout the Midwest and beyond, driven by a people-first culture we call “Swagger.” Our team is the reason for our success, and we’re always looking for great people to help us serve more customers every day.

Requirements

High School education or equivalent.
Exhibits company Swagger.
Highly motivated, handle multiple priorities with high attention to detail, and strong time management skills.
Knowledge of product lines and pricing structure.
Ability to think critically and solve practical problems.
Basic math skills with the ability to calculate figures such as discounts, interest, commissions, proportions, percentages.
Excellent written and verbal communication skills.
The ability to lift, slide, and lower packages that typically weighs 25lbs-50lbs and may weigh up to 75lbs.
Proficient in common computer software including Microsoft Office and database software.
Must have a valid driver’s license and acceptable driving record.
Must be able to obtain coverage through company's auto insurance carrier according to company Driver Safety Policy.

Responsibilities

Support the sales team and assist with customer inquiries
Manage and expedite blanket orders for priority accounts
Monitor open orders to ensure on-time delivery
Communicate with vendors for order status, lead times, and discrepancies
Coordinate with procurement, warehouse, and inside sales teams
Provide updates and solutions to priority accounts
Assist with order fulfillment, receiving, shipping, and inventory
Perform local deliveries using a company vehicle
Service customers on-site, including bin stock and vending machines
Take on additional responsibilities as needed

Benefits

Hourly Pay + Profit Sharing Bonus Eligible
Immediate PTO, Paid Holidays, and Volunteer Time Off
Flexible Schedules
Medical, Dental and Vision Insurance (eligible the 1st of the month after start date)
Short- & Long-Term Disability
401(K) with Company Match
Continued Education – Educational Assistance
Employee Assistance Program (with free counseling sessions)
Career Growth Potential
Employee Wellness Program (with rewards)
Free Physical Therapy provided by Packfit
Paramount Fitness partnership
Packer Fastener Apparel and Gifts