Branch Coordinator

Mustang Cat•Beaumont, TX

3d•Onsite

About The Position

Mustang Cat is hiring a professional and customer-focused Branch Coordinator to support daily operations at our Beaumont, TX location. This role is the first point of contact for customers and employees, ensuring a positive experience through excellent communication, organization, and administrative support. If you have strong customer service skills and enjoy working in a fast-paced office environment, this is a great opportunity to grow your career with a trusted industry leader.

Requirements

Previous experience in a professional office or administrative environment
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Strong customer service skills with a positive, outgoing attitude
Professional phone etiquette and strong verbal and written communication skills
Highly organized, self-motivated, and team-oriented
Ability to manage multiple tasks in a fast-paced environment
High school diploma or equivalent

Nice To Haves

Bilingual (English/Spanish)

Responsibilities

Answer incoming calls, screen and route to appropriate departments, and take messages as needed
Greet and assist customers and visitors in a professional manner
Maintain branch files and manage office supply inventory
Reconcile daily credit card transactions and assist with bank deposits
Check parts availability for call-in customers
Receive and process payments for Parts and Service departments
Create, sort, and mail invoices
Process new employee paperwork
Maintain and balance the cash box
Assist the Branch Manager and team with additional administrative tasks as assigned