Branch Coordinator

REXEL•Tampa, FL

About The Position

We are looking for a Branch Coordinator to join our Rexel team located in Tampa, FL! Summary: The Branch Coordinator is responsible for supporting the branch in all back-office functions to include stock and direct PVR’s, processing vendor returns, customer credits, as well as other operational functions. May fill in for other branch and warehouse roles. What You'll Do: Provide support to the Branch Manager by performing daily tasks related to back-office operations Ensure a positive customer experience that meets or exceeds expectations and is consistent with the company's quality standards Process customer payments and resolve discrepancies, invoices, credit rebills, and Getpaid disputes May be involved in direct or project billing POV. May be responsible for large customer portal billing and customer returns/credits and adjustments Ensure compliance with company policies and procedures including but not limited to compliance in facilities maintenance, safety and ensures maintenance of branch fleet Assist with branch expenses. Responsible for ordering and monitoring office and janitorial supplies and other items needed for special customer events Ensure that expenses are coded properly and submitted for payment in a timely manner Assist with preparing for annual physical inventory, bin location maintenance and cycle counts, as needed Prepare and deliver bank deposits to the proper institutions and is responsible for the branch cash box May be responsible for manufacturer order entry and returns to vendors/manufacturers and resolves discrepancies for supplier invoices Work on special projects, analysis, or reports as requested by the Branch Manager Assist with other warehouse or branch duties as needed Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Requirements

2+ years of customer service, sales, or electrical distribution experience preferred
High School or GED - Required
Strong communicate skills; ability to communicate on all levels within internal and external groups
Strong written and verbal communication skills
Good team player
Strong organizational skills
Ability to work efficiently and meet tight deadlines
Ability to perform various tasks on computers, including the use of Excel, Outlook, and Word is required
Great attitude

Responsibilities

Provide support to the Branch Manager by performing daily tasks related to back-office operations
Ensure a positive customer experience that meets or exceeds expectations and is consistent with the company's quality standards
Process customer payments and resolve discrepancies, invoices, credit rebills, and Getpaid disputes
May be involved in direct or project billing POV. May be responsible for large customer portal billing and customer returns/credits and adjustments
Ensure compliance with company policies and procedures including but not limited to compliance in facilities maintenance, safety and ensures maintenance of branch fleet
Assist with branch expenses. Responsible for ordering and monitoring office and janitorial supplies and other items needed for special customer events
Ensure that expenses are coded properly and submitted for payment in a timely manner
Assist with preparing for annual physical inventory, bin location maintenance and cycle counts, as needed
Prepare and deliver bank deposits to the proper institutions and is responsible for the branch cash box
May be responsible for manufacturer order entry and returns to vendors/manufacturers and resolves discrepancies for supplier invoices
Work on special projects, analysis, or reports as requested by the Branch Manager
Assist with other warehouse or branch duties as needed
Other duties as assigned

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within