Branch Coordinator

Freedom Forever

3d•Onsite

About The Position

At Freedom Forever, our mission is simple: deliver high‑quality residential solar that homeowners can trust. We’re looking for talented individuals who value craftsmanship, collaboration, and purpose‑driven work. If you’re motivated by quality results and making a difference in the renewable energy space, this is your opportunity to join a team that shares your values. POSITION SUMMARY: The Branch Coordinator is a support position within the Branch to assist with a variety of solar projects, office, and operational tasks. Responsible for monitoring the pipeline and holding the team accountable to Key Performance Metrics while collecting funds. The Branch Coordinator will work closely with the Branch Manager to prepare documents for construction teams, coordinating and retrieving project payments and interfacing with various branch and headquarters departments.

Requirements

High School Graduate or GED
2-4+ years of previous project administration or field construction experience
Strong verbal and written skills
Excellent organizational and time management skills
Detail-oriented and enjoys working in a fast-paced environment
Strong work ethic
Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization
Must have a valid state driver's license and a clean driving record
Strong computer skills including proficiency in MS Word, Excel, Outlook, and internet use, Oracle experience a plus
Regularly spend long hours sitting and using office equipment and computers
Regularly spend long hours answering phone calls and emails
Regularly move from sitting to standing positions effortlessly
Regularly spend long hours in intense concentration reviewing and entering information into a computer
Regularly use hands and fingers to handle, control or feel objects
Regularly see details of objects that are less than a few feet away
Regularly speak clearly so listeners can understand
Regularly understand the speech of another person
Frequently work on projects that require deadlines
Frequently bend to file and maintain files
Occasionally lift 5-10 pounds

Nice To Haves

Oracle experience a plus

Responsibilities

Prepare and analyze pipeline reporting, meet with branch team to discuss projects, and escalate as needed
Communicate with Branch Manager, Project Manager, Permit Coordinator, Field Manager and Site Audit Supervisor to ensure projects are completed in a timely manner and with high attention to detail regarding customer service
Meet with team members to discuss project details to provide updates
Helps problem solve escalated Project Issues and sees that they move forward
Keeps an eye on the pipeline to make sure no project sits for too long
Assists with routing and scheduling as needed
Schedule appointments to meet customers and obtain customer signatures, final paperwork sign off and payment collection. Organize all completed paperwork, and process payments in a compliant, secure manner, if assigned.
Prepare project documentation for construction teams
Organizes office operations and procedures and Branch filing system
Coordinates and maintains meeting notes and cross-functional marketing when assigned (i.e. Safety Meetings, Branch Staff Meetings, corporate communications, etc.)
Ensures Order Management and Accounting Departments (A/P and A/R) have necessary project details for job invoicing
Assists the Branch Operations Manager with ad-hoc tasks when assigned
Perform other duties as assigned