Branch Claims Representative 2

The Concord Group, LLC • Barre, VT

1d • $70,000 - $80,000

About The Position

Branch Claims Representative II handles first party personal property and commercial property claims through the life-cycle including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately.

Requirements

• Bachelor’s Degree preferred but may be waived by Company appropriate experience.
• 2-3+ years’ experience investigating and resolving first party property claims
• Excellent oral and written communication skills via in person, on the phone, and in electronic interactions
• Excellent understanding and skill level of claim handling and customer service
• Strong willingness and ability to learn
• Possess or ability to timely secure and maintain multi-line adjuster’s license(s) as required

Nice To Haves

• Experience writing estimates with Xactimate and XactContents preferred

Responsibilities

• Investigate first party personal property and commercial property assigned claims, confirm coverage, verify damages, and determine liability where applicable
• Take loss reports directly from insureds and/or claimants and/or their representatives
• Assist with claims related phone calls and handle incoming correspondence
• Evaluate and settle assigned claims based upon investigative results
• Demonstrate ownership and accountability for the complete claims adjusting cycle in accordance with Business Unit and Company procedures for assigned claims including: Loss Reporting Initial Claim Handling Investigation and Damage Verification Estimate Preparation Ability to Review, Understand and Negotiate from Independent Adjusters’ Reports Setting and Recommending Reserves Negotiation and Settlement of Claims File Administration

Benefits

• comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay.
• parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.
• bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees