BP Energy Center Operations Associate- Afternoon Position!

The Alaska Community FoundationAnchorage, AK
31d$22 - $25

About The Position

The Alaska Community Foundation (the Foundation) is a nonprofit, public foundation with a mission of inspiring the spirit of giving and connecting people, organizations, and causes to strengthen Alaska’s communities now and forever. To learn more please visit our website: alaskacf.org. The BP Energy Center (BPEC) Operations Associate’s role is to facilitate the guest user experience and manage the basic daily operations of the center. To learn more about the Center, please visit our website: https://www.bpenergycenter.org/

Requirements

  • Your appreciation for Alaska, its people, and their interests.
  • Your excellent communication skills and enjoyment of interacting with others daily.
  • Your ability to be flexible and adjust daily as priorities shift.
  • Your good judgment and professionalism.
  • Your strong problem-solving abilities.
  • Your care for processes and detail.
  • Your enjoyment of providing an enjoyable experience for BPEC users.
  • Any combination of relevant experience totaling a minimum of two (2) years of customer service and customer-facing hospitality.
  • Strong computer skills, including direct experience with a reservation system of any kind and Microsoft Office (Outlook, PowerPoint, Excel, Word, SharePoint, OneDrive, etc.).

Nice To Haves

  • Familiarity with the non-profit sector in Alaska.
  • Event management experience.

Responsibilities

  • Greet visitors and provide them with all the assistance needed while using the facility.
  • Manage reservations and communications about using the facility.
  • Provide a safe and secure environment for users.
  • Check in/out users and confirm space is ready for user groups.
  • Direct visitors to the correct rooms.
  • Monitor the cleanliness of all shared spaces such as restrooms, coffee/tea stations, etc.
  • Maintain a Monday – Thursday 11:30 am-8:30 pm schedule.
  • Assist with onsite user support, including facility technical questions, room equipment set up, catering procedures, and liaising with contractors and facility managers.
  • Assist with room cleaning and turnover in between reservations.
  • Assist with answering phones, returning emails, and directing guests to their correct rooms.
  • Assist with the reservation system, including scheduling and confirming bookings.
  • Maintain regular communications with the BPEC Manager about facility needs.

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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