Box Office Representative - Leader Bank Pavilion

Live Nation Entertainment • Boston, MA

2d • $15 - $18 • Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Leader Bank Pavilion’s Box Office team sells tickets and provides front line guest services during our concert season. We are hiring now for our May 2026 – October 2026 season. Event shifts are typically in the evening, although some events will take place during the day. Evening availability is required. This position pays $18/hour.

Requirements

• High School Diploma or equivalent
• Familiar with Microsoft Office Suite
• Must be able to lift up to 30 lbs. using proper lifting techniques
• Ability to stand for long periods of time
• Must have cash handling experience
• Strong team player with ability to collaborate and establish strong working relationships with internal and external partners
• Ability to multi-task within a fast-paced environment
• Action-oriented and results-driven individual
• Passion or interests in music, technology and media

Nice To Haves

• Prior experience selling tickets preferred

Responsibilities

• Represent Live Nation and Leader Bank Pavilion to all venue visitors, including our business partners and artists, in a professional way
• Adapt to the varying needs of our diverse artists and audiences
• Sell tickets to guests at the box office window.
• Answer guest questions about pricing, artists, and event schedules.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• Assist guests with accessibility needs, maintain working knowledge of accessible seating in the venue
• Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints.
• Maintain working knowledge of guest services programs and service recovery practices.
• Responsible for maintaining a fun, friendly, and safe environment throughout the venue; uphold venue policies and escalate concerns to appropriate members of the management team in a timely manner

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees