Box Office - Clerk III - Oc
About The Position
Under the supervision of the Box Office Supervisor, the incumbent provides quality guest service through the sale of tickets and Bingo reservations. Essential Duties and Responsibilities: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Assists guests with the purchase of admission passes. Obtains required approval and acceptance of various forms of payment (credit card, casino chips, debit cards, etc.) Reconciles cash and ticket media according to prescribed cash handling guidelines. Assists guests with lost tickets and passes. Reissues and/or refunds according to established policies. Performs daily inspections for safety, quality and cleanliness at opening and closing, reporting deficiencies. Provides guests with general information to ensure a pleasant visit at the Seminole Hard Rock & Casino. Promotes positive guest and employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Perform other duties as assigned.
Requirements
- High school diploma or GED as well as one (1) to two (2) years of previous cashiering and/or ticketing experience preferred.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Nice To Haves
- Ticketmaster software experiennce strongly prefferd
Responsibilities
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
- Assists guests with the purchase of admission passes.
- Obtains required approval and acceptance of various forms of payment (credit card, casino chips, debit cards, etc.)
- Reconciles cash and ticket media according to prescribed cash handling guidelines.
- Assists guests with lost tickets and passes.
- Reissues and/or refunds according to established policies.
- Performs daily inspections for safety, quality and cleanliness at opening and closing, reporting deficiencies.
- Provides guests with general information to ensure a pleasant visit at the Seminole Hard Rock & Casino.
- Promotes positive guest and employee relations at all times.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
