Box Office Clerk

Berklee College of Music • Boston, MA

10h • $17

About The Position

Clerks are responsible for serving the general public by providing information for upcoming shows at all Berklee performance spaces. They assist patrons with the purchase of tickets (via phone and in person) with a strong sense of customer service and professionalism. Clerks must be capable of providing top-notch face-to-face service in a fast paced environment. Interpersonal and communication skills are key in this position. The ideal candidate will be organized, responsible, personable, and have excellent customer service skills. To be eligible for this position, applicants must be familiar with US currency and have the ability to process and manage payments (cash, credit card, etc). Attention to detail and excellent spoken English are required, as well as high computer skills on Mac programs. Previous customer service experience and bilingual abilities are helpful, but not required.

Requirements

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program.
• Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
• Have a valid United States Social Security Number (SSN).
• Remain in “valid” Visa status as applicable.
• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
• Federal Work Study student may apply.
• In good disciplinary standing.
• Must be located in the U.S.
• Familiar with US currency
• Ability to process and manage payments (cash, credit card, etc)
• Attention to detail
• Excellent spoken English
• High computer skills on Mac programs
• Interpersonal and communication skills

Nice To Haves

• Previous customer service experience
• Bilingual abilities

Responsibilities

• Serving the general public by providing information for upcoming shows at all Berklee performance spaces.
• Assisting patrons with the purchase of tickets (via phone and in person) with a strong sense of customer service and professionalism.
• Providing top-notch face-to-face service in a fast paced environment.
• Processing and managing payments (cash, credit card, etc).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees