Box Office Attendant - Dolly Parton's Stampede, Pigeon Forge

Dolly Partons Stampede Pigeon Forge • Pigeon Forge, TN

10h • Onsite

About The Position

Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, the Titanic, and The Comedy Barn is a collection of family-friendly fun-attractions in Pigeon Forge, TN. Our guest service agents are a part of each attraction, and we want you to join our team so together we can "Greatly Exceed Expectations"! This is an on-site position. Seeking night and/or weekend availability.

Requirements

• At least 18 years of age.
• Education requirements include a high school diploma / GED or an equivalent combination of education and experience.

Responsibilities

• Perform as a greeter and initial contact for guests by assisting them in a professional manner with admission, reservations, tickets changes, and other attendance-related needs and requests.
• Consistently reflect a courteous, upbeat, and positive attitude towards guests, exemplifying, promoting, and advancing a culture of outstanding customer engagement and service.
• Maintain and display a working knowledge of the theaters and attractions.
• Resolve mistakes, errors, and issues related to bookings and or reservations.
• Distribute tickets accordingly to guests as they arrive at show time.
• Capable of accurately entering data into the ticketing system and always displaying an excellent telephone presentation.
• Guest service agents handle a variety of duties by cross-training. Including ticket booth, greeting, and phone reservations.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED