Box Office Associate

Myrtle Beach Pelicans LpMyrtle Beach, SC
16h

About The Position

The Box Office Associate is responsible for providing excellent customer service to fans by assisting with ticket sales, answering questions, and promoting upcoming games and events. This role ensures a smooth and enjoyable ticketing experience for all guests.

Requirements

  • Must have good vision, hearing, and the ability to speak clearly.
  • Frequent use of hands and ability to sit for extended periods.
  • Ability to lift and carry up to 25 pounds.
  • Reasonable accommodations can be made for individuals with disabilities.

Responsibilities

  • Attend the game-day meeting to review daily assignments, policies, and procedures.
  • Assist fans with purchasing tickets in person, over the phone, and online.
  • Data Collection of all patrons tat walk up to purchase tickets.
  • Offer optional ticket packages or upgrades to enhance the fan experience.
  • Answer questions regarding game times, promotions, and other Ballpark information.
  • Suggestively sell tickets for future games and special events.
  • Handle phone inquiries professionally and efficiently.
  • Perform other related duties as assigned.
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