Boot Customer Engineer, Staff

Qualcomm • San Diego, CA

2d

About The Position

To join Qualcomm Customer Engineering team and work with world leading WoS (Windows on Snapdragon)/Chrome compute device makers from design & develop to commercially launch exciting or new Qualcomm compute SoC products.
These Customer Engineers are expected to:
Understand every aspect of customers' requirements and designs
To communicate with internal product & development teams on any HW/SW design related issues/features from customer designs
To work with customers in resolving any feature development and product commercialization issues.

Requirements

• 8+ years’ experience, proficiency in C/C++ Programming and debugging.
• Software Applications Engineering, Software Development experience, or related work experience, preferably in Windows Env.
• Experience with Programming Language such as C, Embedded C, C++, Python, Data Structures and Algorithm
• Knowledge of Embedded Systems, RTOS, Micro-processors and controllers, embedded design and architecture.
• Software design/debugging techniques, problem solving, and documentation skills
• Experience with Qualcomm chipset software and firmware development, BOOT architecture, UEFI working knowledge, Boot loader sequence, ARM trustzone and Tree (TRUSTED EXECUTION ENVIRONMENT)
• Experience with JTAG debugging and Windbg debugger
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
• OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
• OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
• 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of experience with debugging techniques.

Responsibilities

• Triage, analyze and system debug on customer boards, including customer integration and development.
• Assist customer with software feature design.
• Provide response to customer design/technical questions, work closely with internal developers.
• Communicate customer status and issues with key internal stake holders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees