Boiler Technician

Brady Services•Charleston, SC

25d

About The Position

Are you a Boiler Service Technician searching for new experiences? ICON Boiler continues to grow as a top-tier boiler installer and service provider across the Southeast. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more! The Boiler Service Technician-Level 4 is a senior-level role responsible for expert service, maintenance, and upgrades of hot water and steam boiler systems in commercial and industrial settings. This position requires advanced troubleshooting skills, extensive experience with dual-fuel burner setups and combustion tuning, and a deep understanding of control and motor wiring. Candidates must be proficient in 3-element feedwater systems, parallel positioning controls, and analog circuit/transmitter diagnostics. Additionally, this role demands knowledge of 3-parameter trim systems, O2 trim installation, and hands-on experience with advanced control system upgrades. The ideal technician delivers top-tier performance, reliability, and service excellence to our customers.

Requirements

Associate degree or equivalent from a two-year college or technical school in Heating, Ventilation, and Air Conditioning; 8-10 years of related experience in the field.
Microsoft Word, Microsoft Outlook
Valid driver's license, Universal EPA certification
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands of the position include occasional sitting; frequent stooping, crouching, kneeling, balancing, and climbing; and constant standing, walking, reaching, and gripping. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 115 lbs., frequent lifting up to 50 lbs., and constant lifting up to 25 lbs., placing the position in the Very Heavy Physical Demand Classification (PDC). Must be able to talk and hear. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to wear standard necessary Personal Protective Equipment that is required by statute or risk assessment, for protecting worker safety.
Ability to pass drug screening
Ability to prove US employment eligibility

Responsibilities

Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
Lead expert-level service, maintenance, and upgrades of boiler systems in complex environments.
Demonstrates a strong knowledge of burner setup.
Demonstrates a strong knowledge of combustion management on dual fuel systems
Demonstrates a strong knowledge of working on 3-element feedwater systems, parallel positioning controls.
Ability to diagnose and resolve issues with analog circuits and transmitters
Knowledge of 3-parameter trim systems and O2 trim controls.
Execute advanced control system upgrades and retrofits.
Provide coaching & guidance to other technicians on boiler repairs.
Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
Inspect vehicles by checking vehicle condition and literature supplies.
Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service.
Maintains tools and equipment by inspecting for signs of wear.
Documents work by completing paperwork on each job and maintaining files.
Represents company by serving as a direct customer contact.
Determines parts to order for repairs and timeliness of need.
Keeps current all manufacturers’ products concerning installation, operation, maintenance, service, and repair.
Provides technical support to customers.
Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services.
Flexibility to work overtime/weekends, as required.
Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
Continually look for ways to improve our processes and ability to serve our customers effectively
Improve personal performance on a continual basis
Provide responsive, professional and diplomatic customer service
Answer customer calls and correspondence quickly and pleasantly
Communicate with customers in a friendly, professional, and patient manner
Perform all duties with the goal of building and maintaining long-term customer relationships
Immediately address any customer’s concern and requests the involvement of other Company personnel as required
Follow all company safety programs and report any non-compliance to your Team Leader
Notify Team Leader or Safety Manager of any unsafe conditions
Proper PPE equipment must be used at all times when necessary
Report all accidents and injuries to your Team Leader and HR immediately
All monthly training topics on safety completed and done during the month due