Body Shop Estimator

Jenkins Collision Center of Ocala•Ocala, FL

12d

About The Position

The Automotive Collision Estimator is responsible for writing body shop damage estimates, negotiating with insurance adjusters, and completing billing and other shop income-related activities. About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.

Responsibilities

Providing excellent customer service to internal and external customers at all times.
Promoting an understanding of, and strong commitment to client satisfaction.
Maintaining up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.
Applying ethical selling techniques and complying with all applicable company and legal requirements controlling vehicle repairs.
Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.
Identifying additional service sales opportunities and obtaining client agreement to purchase.
Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.
Continually monitoring work progress to assure timely completion.
Inspecting and testing work to assure quality and completeness.
Notifying client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.
Aiding in the daily activities of the shop including: communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned