BODY SHOP ESTIMATOR (6081)

Team Automotive Group • Swansboro, NC

12d • $20 - $23 • Onsite

About The Position

As a Body Shop Estimator, your primary purpose is to accurately assess vehicle damage and provide precise repair estimates to customers. You will play a crucial role in ensuring customer satisfaction by delivering transparent and reliable information, while also supporting the efficient operation of the body shop.

Requirements

• High school diploma or equivalent; additional coursework in automotive repair or a related field is preferred.
• Minimum of 2 years of experience in an automotive body shop environment.
• Proven track record of accurately estimating repair costs and timelines.
• Experience with insurance claims processing and negotiation.
• Strong knowledge of automotive repair processes and techniques.
• Proficiency in using estimating software and tools, such as CCC ONE or Mitchell.
• Excellent communication and interpersonal skills to effectively interact with customers, insurance adjusters, and team members.
• Strong organizational skills with the ability to manage multiple estimates and tasks simultaneously.
• Attention to detail and accuracy in preparing estimates and documentation.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-focused attitude with a commitment to providing exceptional service.

Responsibilities

• Evaluate damaged vehicles to determine necessary repairs and estimate the cost of parts and labor.
• Communicate effectively with customers to explain the repair process, costs, and timelines.
• Collaborate with technicians and other body shop staff to ensure accurate and efficient repair estimates.
• Prepare detailed and accurate written estimates and documentation for insurance claims and customer records.
• Maintain up-to-date knowledge of industry standards, repair techniques, and vehicle technologies.
• Ensure compliance with company policies and procedures, as well as industry regulations and safety standards.
• Provide exceptional customer service by addressing inquiries and resolving concerns promptly and professionally.
• Assist in managing the workflow and scheduling of repairs to optimize shop productivity and customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees