Body Shop Estimator (Smart Body Shop)

QUAD CITIES AUTOMOTIVE GROUP LLC • Davenport, IA

31d • Onsite

About The Position

Smart Body Shop of Quad Cities is part of the Gurley Leep Automotive group and we’re adding to our team! We are looking to attract, develop, and retain exceptional people who share our vision by partnering with the local community to make a positive impact. This is a full-time on-site role with incentive-based pay for highly motivated individuals. The Body Shop Estimator will be responsible for preparing detailed repair estimates for collision damaged vehicles. The Body Shop Estimator will also communicate effectively with customers, insurance adjusters, and technicians to ensure timely repair completion and customer satisfaction.

Requirements

• 2 years collision estimator experience.
• Valid driver's license and clean driving record.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer Orientation and ability to adapt/respond to different types of characters.
• Excellent written and verbal communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• preparing detailed repair estimates for collision damaged vehicles
• communicate effectively with customers
• communicate effectively with insurance adjusters
• communicate effectively with technicians
• ensure timely repair completion
• ensure customer satisfaction

Benefits

• Monthly Incentive Bonuses.
• Paid Time Off and Vacations Savings Plan with Company Match.
• 401(k) Retirement Plan with Company match.
• Medical/Dental/Vision/Life insurance.
• Medical Health Savings Plan with Company Contribution.
• Higher Education/Trade School Scholarship for Dependents.
• Company Paid Short Term Disability and Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed