Body Shop Estimator

Lithia & Driveway • Ann Arbor, MI

3d • Onsite

About The Position

Where Precision Meets Pride We’re not just repairing vehicles — we’re restoring peace of mind. At Suburban Collection Collision Center, we’re seeking a motivated, detail-driven Body Shop Estimator who excels in a high-energy environment and is passionate about delivering exceptional customer experiences. You’ll play a critical role in ensuring every customer feels informed, confident, and cared for. If you’re ready to make an impact, sharpen your expertise, and grow with a company that values integrity and performance, we want to hear from you. Apply today and drive your career forward with Suburban Collection Collision Center. High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Requirements

• Excellent communication and organizational skills
• Strong typing and computer proficiency
• Solid math skills to ensure precise service cost calculations
• Valid driver’s license with an acceptable driving record
• High School graduate or equivalent, 18 years or older required

Responsibilities

• Accurately identify, validate, and resolve customer concerns
• Perform thorough vehicle inspections and develop clear, detailed repair estimates
• Serve as the key communicator between customers and technicians
• Manage incoming calls with professionalism, urgency, and accuracy
• Create repair orders and estimates using ProfitNet ADP
• Confidently utilize Pathways, Mitchell, and Audatex estimating systems

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED