Body Shop Estimator

Mossy Nissan Kearny Mesa/Infiniti of Kearny Mesa•San Diego, CA

18d•$60,000 - $100,000•Onsite

About The Position

The Automotive Collision Estimator is responsible for writing body shop damage estimates, negotiating with insurance adjusters, and completing billing and other shop income related activities. Position is located at our body shop satellite location at Mossy Nissan Kearny Mesa, this will be an extension of Mossy Collision Center Escondido. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years. Employees in this position will be paid a base hourly wage at $17.00 per hour, plus commissions. Commission amounts vary based on performance, but the expected average annual earnings are approx. $60,000 to $100,000. HOURS ARE 8AM to 5PM, MONDAY - FRIDAY

Requirements

Education and/or experience with body shop repairs
Proven track record of success
Valid California Driver License and Clean Driving Record
Customer Service skills and Relationship Building a MUST
A high school diploma or the equivalent

Nice To Haves

College degree or equivalent experience.

Responsibilities

Providing excellent customer service to internal and external customers at all times.
Promoting an understanding of, and strong commitment to client satisfaction.
Maintaining up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.
Applying ethical selling techniques and complying with all applicable company and legal requirements controlling vehicle repairs.
Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.
Identifying additional service sales opportunities and obtaining client agreement to purchase.
Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.
Continually monitoring work progress to assure timely completion.
Inspecting and testing work to assure quality and completeness.
Notifying client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.
Aiding in the daily activities of the shop including: communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.