BMW Product Genius - BMW Service Center Fort Lauderdale

Holman•Fort Lauderdale, FL

1d•$21 - $27•Onsite

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Lauderdale BMW of Fort Lauderdale, a proud member of the Holman Automotive Group, is seeking a BMW Product Genius to support our customers at our BMW Service Center in Fort Lauderdale. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional Saturday coverage as needed. At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Since 1924, Holman has grown from a single Ford dealership in New Jersey into a global automotive leader with more than 10,000 employees across North America, the UK, and Germany. We deliver a unique range of automotive services, including industry-leading fleet management and leasing; commercial vehicle equipment manufacturing; powertrain distribution and logistics; commercial and personal insurance and risk management; venture capital funding; and automotive retail sales. Headquartered in southern New Jersey since 1924, we are looking for talented employees worldwide to join our Great Place to Work® certified corporate culture and help drive another century of success. Apply today and become part of the Holman family.

Requirements

Highly motivated with a strong enthusiasm for BMW and a passion for technology.
Enjoys learning and sharing knowledge about innovative automotive technologies.
Excellent interpersonal and customer service skills.
Self-motivated, driven, and able to work collaboratively in a team environment.
Valid driver's license with a clean driving record required.

Nice To Haves

Experience representing a luxury or prestige brand, or in product/marketing roles, preferred but not required.
Bachelor’s degree strongly preferred but not mandatory.

Responsibilities

Educate customers on product specifications, features, and benefits of all BMW models.
Conduct needs analysis in collaboration with customers to identify the best solutions.
Manage and coordinate the test drive process.
Maintain a high level of product knowledge within the dealership.
Support Sales Consultants throughout the sales process.
Serve as the primary point of contact for customers regarding product usage, technology, and functionality.
Help identify potential education needs related to vehicle operation and proactively offer guidance to enhance the ownership experience.
Support customer retention by ensuring a seamless, informative, and premium experience during service appointments.