BMW Product Genius - BMW Service Center Fort Lauderdale
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Lauderdale BMW of Fort Lauderdale, a proud member of the Holman Automotive Group, is seeking a BMW Product Genius to support our customers at our BMW Service Center in Fort Lauderdale. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional Saturday coverage as needed.
Requirements
- Highly motivated with a strong enthusiasm for BMW and a passion for technology.
- Enjoys learning and sharing knowledge about innovative automotive technologies.
- Excellent interpersonal and customer service skills.
- Self-motivated, driven, and able to work collaboratively in a team environment.
- Valid driver's license with a clean driving record required.
Nice To Haves
- Experience representing a luxury or prestige brand, or in product/marketing roles, preferred but not required.
- Bachelor’s degree strongly preferred but not mandatory.
Responsibilities
- Educate customers on product specifications, features, and benefits of all BMW models.
- Conduct needs analysis in collaboration with customers to identify the best solutions.
- Manage and coordinate the test drive process.
- Maintain a high level of product knowledge within the dealership.
- Support Sales Consultants throughout the sales process.
- Serve as the primary point of contact for customers regarding product usage, technology, and functionality.
- Help identify potential education needs related to vehicle operation and proactively offer guidance to enhance the ownership experience.
- Support customer retention by ensuring a seamless, informative, and premium experience during service appointments.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
- Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
- Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
