BMT Donor Search Coordinator

Stanford Health Care•Palo Alto, CA

6d•$38 - $49

About The Position

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Changing the Future: Stanford Medicine leverages its resources as a premier academic institution to develop cutting-edge diagnostics and treatments and provide patients with the highest quality care. The Cancer Destination Service Line is a National Cancer Institute (NCI)-designated Comprehensive Cancer Center which serves patients across the world. Its robust network of seven clinical sites staffed by Stanford’s team of renowned surgical oncologists, medical oncologists, radiation oncologists and more enables care for the patient at locations that are convenient for them. Its mission of treating the whole patient through the comprehensive care navigation and supportive service programs address the entire patient experience through diagnosis, treatment, recovery, and beyond. You will be at the forefront of the ongoing innovations and initiatives which improve how Stanford delivers care and improves the lives of the patients it serves. As a BMT Donor Search Coordinator, this role will coordinate the search for and cell acquisition from suitable stem cell transplant donors for patients in need of allogeneic HCT. A Brief Overview Responsible for day-to-day operation of the unrelated donor program for both pediatric and adult BMT programs, including daily communication with the National Marrow Donor Program (NMDP) and other registries by phone, fax, e-mail and ongoing communication with transplant center physicians, referring physicians, case managers and HLA lab to facilitate search process in a timely, accurate manner.

Requirements

Bachelor's degree in a work-related discipline/field from an accredited college or university
Three (3) years of progressively responsible and directly related work experience
Ability to adjust communications to fit the needs and level of understanding of the receiver
Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
Ability to solve problems and identify solutions
Ability to speak and write effectively at a level appropriate for the job
Ability to work well with individuals at all levels of the organization
Knowledge of computer systems and software used in functional area
Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes

Responsibilities

Analyze preliminary search results and gather information on potential donors to customize search and select the most suitable donors for the patient.
Assure Stanford Health Care BMT programs adhere to the National Marrow Donor Program (NMDP) Transplant Center Manual of Operations Attend Fall Council Meeting and Spring Transplant Coordinator Meeting.
Communicate search updates to referring physicians, patients, and families.
Complete lab requisition to order donor Leukocyte Antigen (HLA) typing and complete data collection form for every donor's HLA typing performed at Stanford and submit to NMDP.
Conduct weekly multidisciplinary meeting with transplant physicians and other team members to update search progress and discuss patient status.
Coordinate patient blood draws and send to NMDP Repository.
Develop search strategies, particularly for difficult searches, with HLA lab and National Marrow Donor Program (NMDP) search consultants.
Identify patient's actual ethnic background to target specific donor pools.
Obtain adequate HLA and demographic data on patients.
When applicable, submit letters to international registries which are not affiliated with NMDP to search their donor pool.
Oversee submission of NMDP billing charges to Administrative Assistant for processing.
Submit progress reports on transplanted patients to donor centers every three (3) months via Trans Link Application.
Work closely with NMDP search coordinator to facilitate donor work-up and transportation of donor marrow.